We do the thinking, you see the improvement.
We take the operational technology off your plate and hand it back working. What is worth buying, what it will actually do on your ground, holding the vendors to what they signed, and staying on it until your people can run it without us.
Your operational technology spend is usually not the problem. The ownership of it is. Nobody on your site has the OT call as their only job, so it gets made by whoever is loudest in the room, and that is normally the party with a product to move.
What that costs you
A vendor writes a contract about what it will build. You sign a contract about what you need to keep running. Those are two different documents wearing the same cover, and the space between them is where good systems go to die, about six months after launch.
So tools get bought that do not survive contact with the site. Contracts get signed with seams nobody is accountable for. The systems that were supposed to talk to each other do not, and the data that would tell you why sits inside a machine where nobody can use it.
A single comms event has cost a Pilbara mine over a million tonnes in a quarter. The fix is rarely a new vendor. It is someone fluent in both the technology and the reality of running a site.
What changes once we are in
The OT call has an owner.
Every decision has someone accountable for it who is not selling you anything.
Your vendors are held to what they signed.
The seams between them get closed in writing, before one of them costs you a shift.
The systems talk.
The machine data you already own turns into something the operation can act on this week, not a project for next year.
Your people can run it.
The operators who own it after we leave are trained to, because that was designed in rather than handed over.
The board gets something it can sign.
A plan with a number on it and the one assumption that would change it, in language it can act on.
What we are hired to do
OT leadership cover
Senior ownership of the operational technology for a site that has nobody whose only job is the OT call. We own the roadmap, sit across vendor selection and hold the decisions that need someone unconflicted.
You get an OT roadmap, a decisions record, and vendor scorecards you can act on.
Vendor and contract review
Before you sign, or while a program is drifting. We read the agreement against what your site actually needs, find the seams nobody is accountable for, and tell you what to change.
You get a seam register: what each party is accountable for in writing, and the clauses that need to move.
Making the OT deliver
Oversight of an implementation from decision to daily use. Integration across equipment and systems that were never designed to talk, the data quality that decides whether any of it pays, and the handover to the people who run it.
You get the integration design, verified data your reporting can stand on, and your operators trained to run it without us.
Critical systems support
Cover for the operational technology your site runs on and has nobody to hold: comms and radio, telemetry, fleet management, control systems. Availability through incidents, upgrades and change, not just at handover.
You get a supported system, a fault and escalation path that works at 3am, and the vendors held to their obligations.
Comms and RF planning
Network and radio coverage designed against your real terrain rather than an office floor plan, using our own planning tool built for open-cut ground.
You get a coverage design with the dead zones found before a bracket is mounted.
Autonomy readiness
An independent read before you commit, or a recovery position if a program has stalled. What the system will actually do on your site, what the operation has to be ready for, and what is missing.
You get a readiness assessment against your site conditions, with the gates and what is not ready yet.
How an engagement runs
Diagnose
On your site, in plain language. What is actually happening, not what the dashboard says.
Design
The path, the sequence and the return, agreed with you before anything gets bought.
Deploy
We hold the vendors to what they signed and stay in it until it works.
Sustain
Failure modes documented, your operators trained, so it survives us leaving.
Weeks, not quarters. Defined scope and a defined exit, because we do not run open-ended retainers and we are not trying to become part of your cost base.
Independence you can check, not a claim
We sell no hardware and hold no reseller agreements, so there is no second revenue line in any recommendation we make. We are paid by the operation and only by the operation, the fee is visible in the engagement letter, and every engagement carries a defined exit in its scope. We charge to tell you what you need, then you buy it from whoever you want, and where the cheaper option is the right one that is what we will say.
Where we have done it
Autonomous haulage at fleet scale
Western Australian iron ore, producing operation
Our people held engineering ownership of the offboard systems behind 120 autonomous road trains and 50 light vehicles, across five separate equipment platforms made to run as one system. Production, not a trial. The hard part was never a single machine; it was making equipment from different makers, and the systems behind them, behave as one fleet and stay that way.
A fleet management system that actually paid
Western Australian gold, underground and surface
Our people owned the implementation end to end: install and configuration, the vendor held to training, fault diagnostics and upgrades, and the data quality corrected until short interval control could be run off it. Dispatch and operators were trained to own it afterwards. The install is the easy half; the data and the people are what decide whether a system earns its cost.
Keeping critical systems available
Pilbara iron ore, major producer
Our people ran continual availability of digital radio and wireless telemetry, and support across fleet management, autonomous haulage and autonomous drill systems. Proactive monitoring and event management through incidents, upgrades and change, working with site operations rather than around them.
Site-wide operational technology lead
Western Australian lithium, producing operation
Our people led all new operational technology on the site: surface voice communications and wireless telemetry upgraded, a ground support safety pilot run, and the integration, documentation and training built around it. Including the call to fix a failing precision GPS foundation before hanging a wireless mesh and a second antenna off the same machines. If a part is not earning its place, it does not go on.
No pitch. Twenty minutes to pressure-test where your OT decisions sit before they land. If it holds up, we keep talking. If it does not, you have not lost anything.
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Download capability statement (PDF)- Email wyatt@automateinnovation.com.au
- Web automateinnovation.com.au
- ABN 32 692 320 200